AltoLingua’s Privacy Policy


This Privacy Policy concerns AltoLingua (Company Reg. No. 8003249409). AltoLingua acts as both a data controller and/or data processor in various situations and contractual relationships with regard to the data it processes.

You may contact AltoLingua in the following ways:

Förmansvägen 2, vån 1
SE-151 47 Södertälje



The Data We Collect & Why & How We Process Them

We collect and process different kinds of personal data, including names, addresses, personal identification numbers, e-mail addresses, phone numbers, and IP numbers as well as other sensitive information concerning a person’s cultural identity, circumstances, health, and personal relationships, since these types of data occur in texts that we translate, proofread, or similar on behalf of our customers and at their request. Google can also collect personal data through the use of cookies in connection with our website,

We process data for the purpose of performing our contract with you as our customer (in accordance with Article 6(1)(b) of the GDPR), e.g. for invoicing purposes, and of complying with our legal obligations to public authorities (in accordance with Article 6(1)(c) of the GDPR), e.g. the legal obligation to maintain accounting records, as stipulated in Sweden’s Accounting Act. We also use the data we collect to develop our operations and services.

Lawful Bases for Data Processing

As such, the lawful bases we invoke for processing personal data are 1) performance of a contract, 2) legal obligations, 3) legitimate interest, and, in the case of especially sensitive data or data concerning a child under the age of 16 years, possibly 4) consent. Data subjects may withdraw their consent to process their personal data at any time.

How Long Do We Store Your Personal Data?

We will store personal data for as long as they are necessary for the company to be able to perform its contracts, although for a maximum of seven (7) years after the completion of a contract, and/or for as long as public authorities require their retention. The security of AltoLingua’s stored data is protected using both technical measures and password protection.

With Whom Do We Share the Personal Data We Process?

Should an assignment be outsourced to a subcontractor, only those data that are strictly necessary for the performance of the contract will be provided to them. All subcontractors engaged by AltoLingua have signed a data processor agreement in accordance with the requirements stipulated in the GDPR, or otherwise provided evidence of their compliance. Through our use of business-critical services, such as e-mail and accounting software, we also share personal data with our service providers in the capacity of third parties. We will never sell your personal data to any third party.

Transfer Outside of the EU/EEA

Personal data may be transferred outside of the EU/EEA, either at the data subject’s request, or in cases where AltoLingua’s service providers choose to send to, or store data that they process on behalf of AltoLingua in a third country. AltoLingua does its utmost to ensure that our service suppliers also comply with the GDPR.

Your Rights & How to Exercise Them

You may request access to the personal data we have stored about you at any time (max. once per calendar year). You may also ask to have data concerning you erased, as long as their deletion does not conflict with public authorities’ requirements concerning the retention of certain information. Should any information that we have stored about you be inaccurate, you have the right to request that the error(s) be rectified. You also have the right to data portability and to lodge a complaint with a supervisory authority if you believe that your personal data are being processed in violation of the GDPR.